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DDA-CertifiedNow accepting DDA Case Manager Referrals & Family Tours in Puyallup, WA (Pierce County)
Commitment to Accessibility

Accessibility Statement

Avenue Home is committed to making our website accessible to everyone, including individuals with disabilities and the families, guardians, and case managers who support them. We believe digital accessibility is part of the same standard of dignity and respect that guides our residential care.

Conformance Level

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including individuals using assistive technologies such as screen readers, voice recognition software, and keyboard-only navigation.

What We Have Done

  • Added a skip-to-main-content link so keyboard users can bypass repeated navigation.
  • Provided descriptive alt text on all meaningful images so screen reader users understand visual content.
  • Structured pages with semantic HTML headings so content can be navigated logically.
  • Ensured color contrast meets WCAG AA standards for readable text.
  • Made all interactive elements keyboard accessible with visible focus indicators.
  • Designed forms with proper labels and error messaging so they are usable with assistive technology.

Assistive Technology Support

Our site is designed to work with common assistive technologies, including screen readers such as NVDA, JAWS, and VoiceOver, as well as voice control and keyboard-only navigation. If you use assistive technology and experience difficulty accessing any part of this site, please let us know.

Reporting an Accessibility Issue

We welcome feedback on accessibility. If you encounter a barrier, please contact us and include the page address and a description of the issue. We will review it promptly and work to provide the information you need in an accessible format.

Ongoing Effort

Accessibility is an ongoing commitment, not a one-time project. We review our site regularly and work to address issues as they are identified. This statement will be updated as our practices evolve.

Need help with intake?

If you need accommodations to complete a referral or schedule a tour, we are happy to assist by phone or email.

Contact Intake